Disclaimer

About our Bathroom Vanities

Material: We are proud to present our Eco-friendly bathroom vanities, which are made of solid wood structure and fully compliant with CARB 93120 standard. All surfaces have been treated with multi-layers protection to prevent any expand, contract, or warp.

Construction: All bathroom vanities are fully assembled at the factory, unless noted otherwise, with a large opening in the back for plumbing installation.

Countertop: Unless noted otherwise, all of our bathroom vanities come with solid natural stone countertops with pre-drilled holes for faucet installation. Backsplashes are optional, however, due to high freight damage occurrences. We recommend either shopping at your local hardware store for matching stone, or consider using tile as an alternate backsplash. Individual personality of each stone top is further expressed by anomalies such as veining and coloration, as the nature of stone. No two pieces of stone tops are exactly the same. We recommend you to seal any stone surfaces before installation to avoid any dirt or stain from getting into the stone.

Finish: Each of our fine bathroom vanity is a one-of-a-kind masterpiece, detailed with a multi-step finishing process.With individual technique and interpretation, no two pieces are exactly the same. Actual color may vary slightly due to different computer monitor display settings.

By purchasing this item, you agree with the following terms and conditions:

Shipping Services

Residential Curbside Delivery within the contiguous United States.

Pickup is also welcome at our Distribution Center in Miami, Fl

Please email us with your Postal Code to anywhere else for shipping quote

Be sure to have your correct shipping address along with payment; otherwise, you will be responsible for any Change of Address Fee.

Small items would be shipped out via UPS Ground or USPS service, unless noted otherwise.

Any larger items would be shipped via LTL freight carrier to the 48 states. However, some rural areas, inaccessible roads or limited access for semi-truck (deep hill, gravel road, long driveway, narrow road, private road, etc.) may not be deliverable by our contracted carriers and therefore, items may not be shipped to those locations or else any additional shipping cost occurred will be billed to buyer. Please contact us for details before purchase if any of the conditions above apply to your location.

For freight shipment (large items), a day-time phone number will also be required. We will contact you BEFORE we ship out your order to go over the order information and delivery instructions. You can give us a call at 1-888-959-4424 if you have any questions.

It usually takes 3-4 business days to process a shipment upon receipt of full payment, physical address and any other necessary information required.

All shipments are curbside delivery at carriers' normal business hours with a 4-hour window appointment.

Returns

You may return an unused, un-installed, undamaged item with its original box and packaging in new condition within 14 days of delivery for a refund less our shipping costs (even if it was a free shipping promotion listing).

All returns MUST be authorized by us with a RAM#.

Please note that it usually takes us 2-4 business days to process returns after they arrive at our location. We will notify you via e-mail after the return is processed.

Damages

To provide a safer transit, all large and heavy items are boxed with protective Styrofoam and heavy duty cardboard edges. Top and bottom are also reinforced for extra safety measures. Shipments will also be shrink-wrapped, and they are always strapped down to pallets when shipped via LTL freight carrier for stability.

Even with all of the extra measures we take to ensure a safe and complete transit , nonetheless, damages or shortage may still occur. In case such an event should occur, in order for us to replace any item(s) free of charge or issue a credit, we ask you to inspect all boxes and note any damage/shortage on the delivery receipt (driver's copy). After the driver leaves, please open and inspect all items; and report to us if there are any problems on the item(s) immediately. Please be sure to keep all the original packaging for any returns.

Please inspect the outside of each box and note any damage/shortage when signing the delivery receipt! Delivery receipt is a binding contract. By signing the receipt without any notation of damage/shortage, the customer is stating that all items are in 100% good condition, inside and out, and agree to release all liabilities from us (the seller) and the freight carrier. Upon arrival, if there are any shortages or damages, regardless how minor, you must make a note on the delivery receipt when you sign for your shipment. Failure to note shipping damage will result in our inability to offer an exchange, return or refund.

All damages/shortages must be reported to us with supporting photos within 5 days from the date of receipt, so that we can file a claim for your replacement. Please be sure to keep all the original packaging of the shipment for any return.

Refusing delivery for any non-damage or non-defect reason, at our discretion, is subject to a 15% restocking fee and the shipping costs from and to our warehouse.

Any insurance claim without a damage/shortage note on the driver's delivery receipt will be declined by the freight carrier, and so no refund or replacement can be made.